World-class service and reliability
Our dedicated team combine unique business insight and expertise to tailor the perfect blend of technology and drinks for each customer. With over 60 years of industry experience, our unique insights and passion help us to deliver world-class products and service to our customers.
Become part of the Lavazza Professional family
Our experienced in-house engineers and drinks development teams focus on innovation, always improving our technology and enabling us to offer the widest variety of great tasting drinks. Working with businesses in all sectors, from independent SMEs to multi-national organisations, our dedicated account management teams bring vast knowledge and expertise to help tailor the perfect blend of technology and drinks for each customer - with a range of ownership options and price points we find solutions to cater for every need and budget.
From our highly trained technicians to our UK-based customer service team
We have the most comprehensive, direct service network of any manufacturer, giving you access to a complete support network.
Experienced in-house engineer
Dedicated account manager
UK-based customer service team
Local machine filling operator (FMS Only)
Build your machine package
Choose from 4 machine packages
Outright cash purchase
Rental agreement
Via our approved distributor network
Facilities and catering partners
Choose from 4 drinks packages
Fully managed service with Lavazza Professional Operating Services
Self service
Catering or facilities partners
Distributor partners
Maintenance Packages
Premium maintenance - 8 working hour response time
Standard maintenance - 24 working hour response time
Tailored maintenance packages for catering and facilities partners
Distributor maintenance packages with our approved partners
Support
Contact us
Contact us via the form below and one of our experts will be in touch within 24 working hours
“I didn’t even look into other suppliers as the response and service I received from Lavazza Professional was superb”
-Coventry Uni-
