As we countdown to Christmas, we would like to thank you for a great year here at Lavazza Professional, and wish you a wonderful festive break!

Below you will find last order dates and delivery schedules to ensure you’re stocked up with your favourite hot drinks and ancillaries, over Christmas and into the New Year. Plus, our opening times over the festive period…

 

When is the last order date to receive drinks before Christmas?

Customers – please place your orders by 4pm on Thursday 19th December 2024

Distributors – please place your orders by 11am on Thursday 19th December 2024

The last deliveries before Christmas will be made on or before Monday 23rd December, and any orders placed after the above dates will be delivered in the New Year, after Thursday 2nd January 2025.  

Will I still be able to order drinks between Christmas and New Year?

Yes! Should your team be working between Christmas and New Year, you will still be able to order your drinks via our online shop. These orders will also be delivered after Thursday 2nd January 2025. 

When will deliveries resume in 2025?

Our drivers will be back on the roads on Thursday 2nd January 2024, ready to deliver your drinks. However, please note that if you are a customer or distributor within one of the following postcodes, deliveries will resume on Friday 3rd January 2024:

AB 

DL 

IV 

ML 

SR 

CA 

EH 

KA 

NE 

TD 

DD 

FK 

KW 

PA 

TS 

DG 

KY 

PH 

 

 

Can I still contact the customer services team?

Our friendly customer service team will be available to assist you with any queries over the festive period via phone on 0800 0323 444 or email at uk.customerservice@lavazzapro.com at the following times:  

Monday 23rd December 2024: 8.30am – 4.45pm (normal business hours)

Tuesday 24th December 2024: 8.30am – 2pm

Wednesday 25th December 2024: Closed

Thursday 26th December 2024: Closed

Friday 27th December 2024: 9am – 2pm 

Monday 30th December 2024: 9am – 2pm

Tuesday 31st December 2024: 9am – 2pm

Wednesday 1st January 2025: Closed 

Thursday 2nd January 2025: 8.30am – 4.45pm (normal business hours resume)  

Friday 3rd January 2025: 8.30am – 4.45pm (normal business hours resume)